Received the shipment and all the nerite snails where dead on arrival. I messaged Abquatics via there message system on there website and never received a message/email back. I only receive communication once I sent a Facebook message. They then asked for a video of the snails in a container of water to prove they were in fact dead. After sending the video I only received a message back 3 days later offering a $50 voucher. Seeing as the Nerite Snails sell on the website for $14.95 each, I did not think I received much back in the way of compensation regarding the matter.
I would not recommend purchasing the snails however all the shrimp turned up alive and healthy.
Couldn’t be happier!!
I’m absolutely mind blown by the efficiency of the cleaning crew and the speedy delivery (next day in my case). Also very thankful for receiving one extra of each species!
Arrived alive and healthy. They are doing a fantastic job cleaning up the algae in my planted tank.
Shrimps and snails arrived safe and sound!
Really fast shipping and arrived healthy, received extra snails and the best seller for all of us... I will buy more. Thank you so much