Have a question? We'd love to hear from you.

Please fill out the contact form below and we'll get back to you as soon as possible. Alternatively, you can email us directly at sales@abquatics.shop.

We aim to respond to all enquiries within 1–3 business days.

Delayed Parcel Enquiries

If your parcel has been delayed, we recommend submitting a tracking enquiry directly with the shipping carrier below. They can investigate your shipment and provide updates more quickly.

Australia Post

For Dry Goods, Plants, Shrimp & Snails
https://helpandsupport.auspost.com.au/s/missing-or-lost-item

StarTrack

For Live Fish Shipments
https://contact.startrack.com.au/s/tracking-enquiry

If you still require assistance after lodging a tracking enquiry, please contact us at sales@abquatics.shop, and we'll be happy to assist where possible.